WhatsApp surveys can help medical organisations understand their patients’ after-care needs better. Chatbot surveys are easy to complete and with 85% of South Africans already using WhatsApp daily it is an accessible solution.
Morton & Partners, a medical organisation, implemented a patient after-care follow up with Mintor’s Whatsapp survey and reporting tool. The process is easy and accessible to all their patients within their favourite app. Doctors are now alerted to patient concerns and can respond timely.
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